Shipping policy
Order Processing & Shipping
All orders are processed and shipped within 24–48 business hours after the order is received. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive tracking information when available.
Delivery Timeframe
Delivery times depend on the shipping method selected and the destination. Most domestic orders are expected to arrive within 3–7 business days after shipment.
Please note that delivery times are estimates and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at the time of checkout.
If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package. We recommend reviewing your shipping information carefully before submitting your order.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to make corrections before the order ships; however, we cannot guarantee changes once an order has been processed or shipped.
Contact Us
If you have questions about your order, shipping status, or delivery, please contact us at sales@lamekongfoods.com
We appreciate your business and thank you for choosing LaMekong Foods!